Within 180 days from the date of purchase shown on your invoice, or from the date of production if no invoice for reference. TANK
Atomizer/atomizer coil/Drip are consumable products what are not within the scope of warranty once it is depleted. If there is quality issue when receiving the goods, please return without filling oil.
Artificial damage and problems caused by misuse are not covered by warranty.
Any hardware cracking, modification is at your own risk, it will void warranty. After-sales Support
• Please visit FAQ page for self-service to solve your problem quickly .
• If your problem not list in FAQ or it is not resolved after you operated as FAQ guidance, you have two choice to settle the problem:
A. Please go to the shop where you bought it for a quick solution.
B. Please send email to [email protected] to seek help from Smokra after-sales service team. Contact Us
Looking forward to your feedback.